lM
lerato M

1 reviews | Active since Apr 2018

12 Apr 2023, 14:19

Card *****sters

To whom it may concern

Kindly note that I cancelled my month to month with Rain, however I am so surprise when payment was processed from Rain. Honestly I could sue the company as this is not an authorised payment. I now have to leave my account on minus because rain has authority to just take money from my account anytime they want. I would like rain to bring back my money as I did my cancellation in February 2023 due to unstable network. I am very disappointed and willing to take this matter further. Taking money from the account that is not authorized is *****.

0
Replies (4)
Rain
Rain's reply12 Apr 2023, 14:27
Official
Hi Lerato.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
lM
lerato M's update12 Apr 2023, 14:48
Reviewer Update
Kindy note that i did cancel my month to month subscription.All i need is my refund that all.
lM
lerato M's update12 Apr 2023, 15:11
Reviewer Update
Going back and forth with email does not help me but making the matters worse. check on your system i have not used rain and what are you chargong me for.
lM
lerato M's update12 Apr 2023, 15:22
Reviewer Update
I am going to sue Rain. this is so unacceptable you take money from my card after cancellation then you tell me i have month to month fee.What nonesense is that.