LM
Lancelot M

1 reviews | Active since Mar 2014

23 May 2023, 16:55

Can't make calls on rainOne

I just subscribed to rainOne but so far I'm unable to make calls unless I use rainTalk app. So that means if I don't have data I can't make any calls. I have reported the issue but no one has responded. I'm very disappointed with the service.

0
Replies (8)
Rain
Rain's reply23 May 2023, 17:07
Official
Hi Lancelot.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain.
LM
Lancelot M's update24 May 2023, 12:52
Reviewer Update
I'm using a Samsung Galaxy A03. I can use data on the simcards. But for me to make calls I have to use rainTalk. This means I have to be connected to the internet. I cannot make calls without rainTalk.
LM
Lancelot M's update24 May 2023, 13:33
Reviewer Update
That is a lie. When I try to make a call with rain talk with my data or Wi-Fi off, I get message saying that there is no network connection. Clearly even you guys don't know how your apps work.
LM
Lancelot M's update24 May 2023, 13:33
Reviewer Update
I just tried it now
LM
Lancelot M's update24 May 2023, 15:22
Reviewer Update
I don't care about the used minutes. What I'm trying to tell you is that is that I cannot make a straight phone call. I have to use raintalk, which requires data in order to function even though my minutes get used. What is it about what I'm saying don't you understand? Righ now I tried calling the sim2 simcard and it takes me straight to
Voicemail. Get someone to call me please, on ***. Right now I'm highly unsatisfied with your response.
LM
Lancelot M's update24 May 2023, 15:35
Reviewer Update
Alternative number: ***
LM
Lancelot M's update24 May 2023, 15:43
Reviewer Update
You can call now
LM
Lancelot M's update24 May 2023, 16:15
Reviewer Update
Finally, I got a call from Bradley and within 5 minute he was able to properly explain to me exactly how to use rainOne to make calls and why it works the way it does. I say give that man a Bell's plus a bonus. Thanks Bradley. For that I will uprate to atleast 4 ⭐.