ML
MARIUS L
1 reviews | Active since Jul 2018
09 Apr 2021, 10:50
cant get hold of billing or network support
i have been trying to contact rain now for a week regarding my billing. when i wanted to pay it said payment only due 1 may. i took a screenshot of this. now i am waiting for them to get back to me but because they dont get back me i cannot contact network support to fix my damn issue i have. does anyone ever work in billing?
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Rain's replyOfficial
09 Apr 2021, 11:12Good morning, Marius.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing/networks team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing/networks team for further assistance.
Thank you
Kind Regards
rain
Rain's reply09 Apr 2021, 11:12
Official
Good morning, Marius.
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing/networks team for further assistance.
Thank you
Kind Regards
rain
Thanks for reaching out. Satisfying our customers is very important to us and I’m sorry we couldn't meet your requirements.
I have escalated your ticket to the billing/networks team for further assistance.
Thank you
Kind Regards
rain