MJ
Mauritz J

1 reviews | Active since Oct 2023

01 Apr 2025, 06:48

CANT CANCEL MY INTERNET - ABSOLUTE JOKE OF A COMPANY

All I want to do is cancel my Rain 5G. But I can not as the app does not progress any further than selecting a drop-off point and I cant find the support number. If you log a support call nobody calls you. Absolute joke of a company. I don't not want Rain anymore. Please contact me so I can cancel my internet with you. ABSOLUTE JOKE OF A COMPANY.

0
Replies (2)
Rain
Rain's reply01 Apr 2025, 07:07
Official
Hi Mauritz,

Thank you for bringing your cancelation request to our attention.

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
MJ
Mauritz J's update01 Apr 2025, 07:19
Reviewer Update
Once this issue is resolved and I have been contacted and my router has been returned then I will gladly change my review to a 5 star review.