DS
Dean S

1 reviews | Active since Jun 2021

17 Dec 2022, 13:08

Cannot make payment

My internet has once again been cut off I have been trying for the past hour to make the payment but your app will not accept any of my cards. Can I not do an instant eft and then you can please reactivate my internet.

0
Replies (5)
Rain
Rain's reply17 Dec 2022, 13:10
Official
Hi Dean 

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
DS
Dean S's update17 Dec 2022, 13:19
Reviewer Update
It allows me to enter my card details and as soon a it loads the authentication screen an error message pops up that says oops that didn't work please try again later or contact your bank for assistance.
DS
Dean S's update17 Dec 2022, 13:22
Reviewer Update
Yes you can do the take money option
DS
Dean S's update17 Dec 2022, 13:35
Reviewer Update
I did the use another payment method and it seems to have worked, will you re-connect me please.
Rain
Rain's reply17 Dec 2022, 14:06
Official
Payment has been received. 

THe service is not suspended anymore