1 reviews | Active since Mar 2017

23 Jan 2025, 09:12

Cannot Change Debit Details

Why does Rain make it impossible to change debit details? After multiple attempts and authentication through the banking app as required, Rain simply refuses to chnage the banking details.

Want support? Not unless you want to speak to AI that just spews out unhelpful pre-programmed responses that do nothing to assist.

Do humans even work at Rain anymore?

0
Replies (1)
Rain
Rain's reply23 Jan 2025, 09:17
Official
Hi Craig K

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.