CANNOT CANCIL Rain plan

Been struggling for months with unresolved technical issues. I’m unable to see or reload SIM cards on the app. Apparently, I’m on a legacy plan which I cannot manage via the app. I’ve been trying to cancel since September. The call centre has no cancellation or retention team, and the billing department keeps promising that someone will call me, but no one ever does. I’ve cancelled my cards to have the small satisfaction of knowing you can no longer charge my account *******ly ever again. I hope you and your unconstitutional invoices are very happy together.