1 reviews | Active since Mar 2022
CANCELLLED BUT STILL BEING BILLED
horrible bladdy service, I CANCELLED the service in March and told them to collect the hardware which I UNPLUGGED and put back in its box told them to collect there thing and we will pay for what we owed up until end March 2024 because I had a dispute with certain payments not being picked up till this date hour these people have not collected and when I check they billed us for APRIL I HAVE PROOF WE CHANGED TO dstv and have been using it since we told them to cancel so we did not use there device at all if RAIN bills me for end May and we have not used that service I will take this to an attorney to deal with as I have also now referred to the Consumer Protector cause this is ridiculous this is a month to month account and I told them to cancel it by virtue of there entire account system or operation it should have been cancelled and I would not have been billed but I see they billed us for April which I am angry for cause we never used it there accounts and call center is *********** cause the agents talk to one another about there lunch instead of helping.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
