ID
Ingrid D

1 reviews | Active since Dec 2023

29 Mar 2024, 09:26

CANCELLING MY RAIN

The whole of March, actually from 26 of Feb I had no internet, the outdoor router arrived on the 26th with the CCD couriers, I gave him the 101 router as well as the 5G outdoor router and told him I am canceling with rain.

As I have explained numerous times, I can only take calls in the afternoon.

I want this subscription canceled. I want to be re imbursed for from 26th Feb to end of March, as I had no internet except for 2 days as I explained to numerous people.

I am not getting any response from RAIN, no body answers my call me back requests.

TO BE CLEAR, I CANCEL MY SUBSCRIPTION and I expect a refund, follow up with CCD couriers, a lady phoned me from them 2 days ago, and I said both routers must be returned to RAIN

0
Replies (1)
Rain
Rain's reply29 Mar 2024, 09:32
Official
Hi Ingrid Dunn,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.