GJ
Gerrit J

1 reviews | Active since Sept 2015

25 Aug 2022, 07:13

Cancelled, yet you still get charged? ***

Cancel my service, yet i still get billed. This after battling for 3 months to actually getting the service to work. This company is USELESS

0
Replies (3)
Rain
Rain's reply25 Aug 2022, 08:01
Official
Hi Gerrit.

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you,
rain. 
GJ
Gerrit J's update25 Aug 2022, 08:16
Reviewer Update
You have this wrong, as my service was cancelled end on June and I paid the last installment en of July. There is not even an invoice on the Rain website for me for this month. Please refund me ASAP.
GJ
Gerrit J's update25 Aug 2022, 09:23
Reviewer Update
image.png 20.71 KBSo if we cancel on the 4th of the month it counts as end on the month?

Im still not happy with this
Please resolve this issue? ASAP