AT
Aidan T
1 reviews | Active since Sept 2013
02 Apr 2021, 08:13
Cancelled SIM but still being charged. Theft!
Cancelled my simcard at the end of February, with a full months notice. My account was debited for March, but the simcard was cancelled immediately. I have just been debited AGAIN for April with no option to cancel or remove my card. I have just cancelled my bank card. I have no access to the services I am being billed for. This is theft!
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Rain's replyOfficial
02 Apr 2021, 08:38Good morning, Aidan.
I trust you are well
I would like to apologize for the service you have experienced so far.Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regardsrain
I trust you are well
I would like to apologize for the service you have experienced so far.Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regardsrain
Rain's reply02 Apr 2021, 08:38
Official
Good morning, Aidan.
I trust you are well
I would like to apologize for the service you have experienced so far.Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regardsrain
I trust you are well
I would like to apologize for the service you have experienced so far.Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regardsrain