NZ
Nothando Z
1 reviews | Active since Feb 2021
04 Feb 2021, 10:20
Cancelled plan still being debited
I cancelled my plan and January was supposed to be my last debited month. Now it says I'll be debited in February 2021 again?! For a service I'm not using??? I don't even have the simcard anymore. I discarded it.
Please revert ASAP because I will NOT be debited for nothing!
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
04 Feb 2021, 11:46Good morning Nothando
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
Rain's reply04 Feb 2021, 11:46
Official
Good morning Nothando
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
NZ
Nothando Z's updateReviewer Update
04 Feb 2021, 12:04How are you quick to reply on Hellopeter but take your precious time with logged tickets on your platform?
When will an agent contact me?
When will an agent contact me?
NZ
Nothando Z's update04 Feb 2021, 12:04
Reviewer Update
How are you quick to reply on Hellopeter but take your precious time with logged tickets on your platform?
When will an agent contact me?
When will an agent contact me?