1 reviews | Active since May 2021
Cancelled my contract 3 months ago and apparently I owe 3 months subscriptions
I stopped using Rain sim card for the past 3 months, from what I know they minute they dont get their monthly subscription they cut off the services exactly a day after the due date. I flashed away the sim card since i no longer use Rain and changed my banking details. last months i have been getting calls saying i owe 2 months subscription of R958 I think and i explained to the agent that i no longer use Rain and is been months and dont understand how can it be active while no one is using it. Then the agent said now is been blocked and will do investigations and get back to me. Today i decided to go to my Rain account, apparently I now owe R1158 with a current invoice of R200? What the hell? I cant even access my profile, navigate or do anything on my account of which according to me this has been terminated 3 months ago and i agree i owe 1 month subscription since the subscription is not an advance.
Yes I have requested and paid for 5G and the delivery went back because my ID and Passport were ****** when they hacked my car and took my bags and laptops. However I couldn't continue with 4G and I spoke to Ryan if i'm not mistaken that I no longer want the sim card and i'm not in use for it. I am happy to pay R479 and thank you for that. I still want 5G Router unfortunately I still haven't got my ID, I only have certified copies of my ID and Driver's license.
Thanks a lot for attending to my complain, please cancel my card and i am happy to pay the R479.
Yes I have requested and paid for 5G and the delivery went back because my ID and Passport were ****** when they hacked my car and took my bags and laptops. However I couldn't continue with 4G and I spoke to Ryan if i'm not mistaken that I no longer want the sim card and i'm not in use for it. I am happy to pay R479 and thank you for that. I still want 5G Router unfortunately I still haven't got my ID, I only have certified copies of my ID and Driver's license.
Thanks a lot for attending to my complain, please cancel my card and i am happy to pay the R479.
