dK
danie K

1 reviews | Active since Feb 2012

11 Jun 2024, 16:44

Cancelled Contract with Rain

I received an SMS the Rain account is in arrears after the last payment went off on the 30th June 2023.

Almost a year after I have cancelled this contract you decided to give my details to a 3rd party. Fix your mess I will take the matter up with the Ombudsman. You keep on billing people.

No calls no emails after almost a year, you must be joking. No wonder people start complaining about your service.

You violated the POPIACT by giving my details to a 3rd party.

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Replies (1)
Rain
Rain's reply11 Jun 2024, 16:58
Official
Hi,

We're sorry your rain experience hasn't been as good as you expected.

We're going to get on this ASAP.

Thank you.

rain.