MB
Mercia B

1 reviews | Active since Jun 2023

24 Nov 2023, 09:46

Cancelled contract, but still trying to deduct monies from my account!!!!

This is the worst internet provider ever!!! I have cancelled my contract more than 5 months ago and still they are trying to deduct monies from my account. We don't use this service anymore. No manager or CEO is ever available for this company to speak to. You are *****ing from people without their consent. I will take this matter further if my contract does not get cancelled today!!!! I have sent email, I have phoned and still the internet is not cancelled. This is no ling term contract as it is only month to month and still after cancelling the contract you keep on phoning and messaging me. WAKE UP AND FIX THIS PROBLEM OR GET THE OWNER OR MANAGER TO PHONE ME as the operators do not know what they are doing

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Replies (1)
Rain
Rain's reply24 Nov 2023, 10:15
Official
Hi Mercia van Bosch. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain.