Cancelled and still being billed
I cancelled and I received an email respomse however today, I was billed for the new month. Hows does the cancellation process work. I have followed the process through sign in. Please contact me. Someone provide me with proof this is canceled. It's hard to get hold of anyone. This service sucks. I will not recommend. If you living in a area with no fibre. You will not be about to watch Netflix on 4g and even YouTube buffers. It's waste of money
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Rain's replyOfficial
02 Jul 2020, 08:27Hi Nafeeza,
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
Rain's reply02 Jul 2020, 08:27
Official
Hi Nafeeza,
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account so that we can assist you .
Stay safe .
Regards
Fattima