LW
Learvene W

1 reviews | Active since Sept 2022

15 Dec 2022, 10:13

Cancelled and paid up

Hi, so my rain was cancelled last month...I have paid and device was picked up ..now I get this message: Hey Learvene . Your rain services have been cancelled. Please be aware that because rain is paid at the end of the month, you still have an outstanding balance. You can pay now at www.rain.co.za/myrain or on the myrain app. Alternatively, pay here https://payat.io/rain/***. Thanks, rain.

I have had a hard time with rain and have numerous messages on this platform regarding its services and payment...

I would like rain to take me off there service/system complety...I have no understand amounts...and there should be no further communication regarding this service

0
Replies (5)
Rain
Rain's reply15 Dec 2022, 10:32
Official

 Hi Learvene 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
LW
Learvene W's update15 Dec 2022, 12:02
Reviewer Update
Hi, rain was the one the sent the courier here, once the payment was made and the device picked up I clear my phone from all rain communication.

I dnt see why I must provide ref numbers when you have my I'd number to check, you guys made the arrangements with the courier to pick up the device and gave me the total amount to pay.

Please I want nothing to do with rain...you guys have put me through too much.


Please erase me off the your system
LW
Learvene W's update15 Dec 2022, 12:14
Reviewer Update
Ref is ***
LW
Learvene W's update15 Dec 2022, 12:56
Reviewer Update
Please do not debit my account as I get a charged for unsuccessful debit orders and you guys will have a problem crediting me on that.

Please I'm done with rain please sort this out ASAP. *** is the ref number
LW
Learvene W's update15 Dec 2022, 15:25
Reviewer Update
Hi I deleted all msgs regarding rain.

Pls check with my I'd number.

Rain has made arrangements for the device to be picked up. So why is my account still being debited.

Unless I get my lawyers to contact you if this is not sorted

And will contact the ombudsman if this is not sorted