MM
Mpho M

1 reviews | Active since Jun 2011

29 Feb 2024, 15:58

Cancelled account and Rain still billed me a year later!!!!!!

I cancelled my service on the 14th Dec 2023, yet Rain billed me FOUR times this month for R1600!!!!!

Then their call center routs me to a freakin INDIAN/PAKISTANI call center!!!!

Worst customer support in South Africa

0
Replies (2)
Rain
Rain's reply29 Feb 2024, 16:04
Official
Hi Mpho Mpholo, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.  
MM
Mpho M's update29 Feb 2024, 16:13
Reviewer Update
Guys,

I will only be happy when my money has been refunded to me in full.

There is no way you are billing me for goods (Data) not received