Cancelled

Still NO feedback

No! I paid the outstanding invoice before if you look at your records and they said they would cancel it after that payment
The other 4 accounts were AFTER that and my entire unit was unplugged and NOT BEING USED. I refuse to pay for a service I did not use when you didn’t cancel it when it was requested
Instead of putting wrong responses here PLEASE listen to ALL my call recordings and you will have the facts correct and maybe call the client and sort it out properly instead of responding here? Where is the customer service?

I never got one
Listen to every voice recording of mine with your call centre
Please stop replying here and contact me

Are you telling me you cannot see notes and reference numbers on YOUR system when you put in my id number???? Am I understanding correctly? Are you saying you don’t record your calls? And are you telling me that after me requesting more than once for you to contact me telephonically and stop responding here you still insist on not providing any other customer service
Cancel this account
I refuse to continue paying for WiFi that isn’t even switched on and for your company to delay cancellation in order to keep running up costs

Are you going to give me a reference number for this enquiry? Can a manager actually contact me? Given I am getting nowhere with this back and forth for months