JC
Jamie-lee Collins
1 reviews | Active since Dec 2023
04 Apr 2024, 07:57
Cancellation request from January
Rain WiFi is refusing to cancel me off the system I am no longer using it for 3 months however I am being charged . I'm having a horrible experience with them . When I call them there signal is bad they do no want to give me any recordings of my cancellation request . I need my service cut I'm no longer using the internet with you guys .
Helpful (0)
Replies (6)0
Replies (6)
Rain's replyOfficial
04 Apr 2024, 08:09Hi Jamie-lee Collins
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply04 Apr 2024, 08:09
Official
Hi Jamie-lee Collins
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
JC
Jamie-lee Collins's updateReviewer Update
04 Apr 2024, 10:34I can't see your reply
JC
Jamie-lee Collins's update04 Apr 2024, 10:34
Reviewer Update
I can't see your reply
JC
Jamie-lee Collins's updateReviewer Update
04 Apr 2024, 10:36I cannot make the payment now as there is no funds in my account at the moment. Is the amount going to stay 330.62 ? I can only settle that amount the end of April . Please stop the service
JC
Jamie-lee Collins's update04 Apr 2024, 10:36
Reviewer Update
I cannot make the payment now as there is no funds in my account at the moment. Is the amount going to stay 330.62 ? I can only settle that amount the end of April . Please stop the service
JC
Jamie-lee Collins's updateReviewer Update
04 Apr 2024, 12:31Hi
Please confirm that it will be okay to pay the R330.62 the end of the month ? which will clear any money owing. And commends cancellation.
Please confirm that it will be okay to pay the R330.62 the end of the month ? which will clear any money owing. And commends cancellation.
JC
Jamie-lee Collins's update04 Apr 2024, 12:31
Reviewer Update
Hi
Please confirm that it will be okay to pay the R330.62 the end of the month ? which will clear any money owing. And commends cancellation.
Please confirm that it will be okay to pay the R330.62 the end of the month ? which will clear any money owing. And commends cancellation.
JC
Jamie-lee Collins's updateReviewer Update
22 Apr 2024, 10:57Still waiting for a cancellation.
I will not pay any amounts to you guys you always took money whole month . Just remove me off the system
I will not pay any amounts to you guys you always took money whole month . Just remove me off the system
JC
Jamie-lee Collins's update22 Apr 2024, 10:57
Reviewer Update
Still waiting for a cancellation.
I will not pay any amounts to you guys you always took money whole month . Just remove me off the system
I will not pay any amounts to you guys you always took money whole month . Just remove me off the system
JC
Jamie-lee Collins's updateReviewer Update
22 Apr 2024, 10:58I received no communication from any of your consultants that calls me . If they do call they never send any responses or documentation
JC
Jamie-lee Collins's update22 Apr 2024, 10:58
Reviewer Update
I received no communication from any of your consultants that calls me . If they do call they never send any responses or documentation