MA
Monique A
1 reviews | Active since May 2020
07 Feb 2022, 11:48
Cancellation, Poor service, *****ing money
I cancelled this sim card in November and my wifi was turned off on the 1st of Jan yet i still get billed for something I did not use, I've been waiting two weeks now for a call back with the recordings where I requested that this is cancelled, they *****ing my money ow without giving me a service an refuses to give me any feedback. I spoke to Mpholelo a week ago for this and im still waiting
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Replies (4)MA
Monique A's updateReviewer Update
07 Feb 2022, 12:11Hi,
I called in in November to have it cancelled, and I got debited in December as and in Jan why was I billed in Jan when my sim was turned off and I did not use the service that month ??
I called in in November to have it cancelled, and I got debited in December as and in Jan why was I billed in Jan when my sim was turned off and I did not use the service that month ??
MA
Monique A's update07 Feb 2022, 12:11
Reviewer Update
Hi,
I called in in November to have it cancelled, and I got debited in December as and in Jan why was I billed in Jan when my sim was turned off and I did not use the service that month ??
I called in in November to have it cancelled, and I got debited in December as and in Jan why was I billed in Jan when my sim was turned off and I did not use the service that month ??
MA
Monique A's updateReviewer Update
07 Feb 2022, 12:23December was deducted
MA
Monique A's update07 Feb 2022, 12:23
Reviewer Update
December was deducted
MA
Monique A's updateReviewer Update
07 Feb 2022, 12:37No I paid for Novembers debit order on my app
MA
Monique A's update07 Feb 2022, 12:37
Reviewer Update
No I paid for Novembers debit order on my app
MA
Monique A's updateReviewer Update
07 Feb 2022, 13:25I PAYED VIA MY APP !
MA
Monique A's update07 Feb 2022, 13:25
Reviewer Update
I PAYED VIA MY APP !