Cancellation - only pay for the days you use?
I cancelled my contract and was assured that i would only be charged for the days that were used. I have been billed for the entire month. The Sim in question has fallen off my dashboard, so if you can do that you can surely process the refund at the same time?? What is this 5G chip in you keep billing me for?
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Replies (2)'s updateReviewer Update
07 Jun 2021, 09:28? Thats not my full query. And being billed R479 for a full month on the 4G card?
's update07 Jun 2021, 09:28
Reviewer Update
? Thats not my full query. And being billed R479 for a full month on the 4G card?
's updateReviewer Update
07 Jun 2021, 10:36Hi. Disagree -see extract from your own Rain page :
How do I cancel?Simply log onto your my-rain dashboard on the rain web site (www.rain.co.za) and cancel your SIM.
Select the service you wish to cancel by clicking on "Manage"
Scroll down to the bottom and select "Cancel SIM"
The cancellation will take place on the last day of the month, but you will only have to pay for the data you've used.
How do I cancel?Simply log onto your my-rain dashboard on the rain web site (www.rain.co.za) and cancel your SIM.
Select the service you wish to cancel by clicking on "Manage"
Scroll down to the bottom and select "Cancel SIM"
The cancellation will take place on the last day of the month, but you will only have to pay for the data you've used.
's update07 Jun 2021, 10:36
Reviewer Update
Hi. Disagree -see extract from your own Rain page :
How do I cancel?Simply log onto your my-rain dashboard on the rain web site (www.rain.co.za) and cancel your SIM.
Select the service you wish to cancel by clicking on "Manage"
Scroll down to the bottom and select "Cancel SIM"
The cancellation will take place on the last day of the month, but you will only have to pay for the data you've used.
How do I cancel?Simply log onto your my-rain dashboard on the rain web site (www.rain.co.za) and cancel your SIM.
Select the service you wish to cancel by clicking on "Manage"
Scroll down to the bottom and select "Cancel SIM"
The cancellation will take place on the last day of the month, but you will only have to pay for the data you've used.