Cancellation of wifi subscription

Dear hello Peter and Rain

I'm writing to express my frustration with the assistance I've received regarding my WiFi cancellation. Despite numerous attempts over the past three weeks, I've been unable to cancel my service with Rain wifi

I've tried all communication , e.g., calling, emailing, online chat], but the representatives have been unhelpful and unable to resolve my issue. I'm eager to cancel my service to apply for a new one with a different provider. I request that you expedite the cancellation process and confirm the details of any outstanding balance or final bill. If there's any further information needed, please let me know. I appreciate your prompt attention to this matter and looforward to resolving this issue. Cause as we speak my work is being badly affected by this such service they are the ones who advised me to cancel 5G and apply for 4G because of the area I've moved to now they can't cancel it why is now 3 weeks.