MD
Mark Devante-Moncton

1 reviews | Active since Nov 2021

05 Feb 2024, 16:45

Cancellation of Rain - Waiting to Exhale

So we eventually canceled our subscription with Rain officially by email and they refused to accept saying that I must cancel it by phone call. When you call them they don't pick up until your airtime runs out.

As far as my lawyer is concerned, a written cancellation is valid and Rain should stop sending demand texts. An ISP cannot claim lapse in payment because the subscription was canceled well before the new month.

I don't want anything to do with Rain ever again! God that feels so good and liberating!!!

0
Replies (1)
Rain
Rain's reply05 Feb 2024, 17:05
Official
Hi, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain.