DN
Dean N

1 reviews | Active since May 2018

02 Dec 2022, 15:01

Cancellation of Rain Services that Never Worked in the First Place

Rain Service and Customer Care should just close its doors to customer as their communication DOES NOT exit.

Send multiple mails via their app with Support Mails bouncing back and no responses. Even after cancellation request +-2 months ago I am still getting billed for the services that have never worked for me for 5 months

Rain .. please arrange to pick up your router, cancel your service and stop billing me

Naidu T

0
Replies (2)
Rain
Rain's reply02 Dec 2022, 15:19
Official
Hi Dean  .

We're really sorry your rain experience hasn't been as good as you expected.
 
We're going to get on this asap.
 
Thank you.
rain.
DN
Dean N's update15 Mar 2023, 12:53
Reviewer Update
Hi there,

Please collet the router from the delivery address, I would rather not put personal information on media.

Sezela,
4215