GD
Gideon D
1 reviews | Active since Aug 2015
16 Mar 2022, 18:20
Cancellation of Rain service
End of January 2022 I cancelled my rain service via the app. I recieved and email as well as a reference number (***9) I then recieved and email from a Vevien Verwey saying that she tried to call. I rep**** via the email that she should call me but it is a scheduled cancellation which should end the end of Feb. End of Feb cam and my account was deducted again. I have now emailed back to again asked them to contact me as well as got a ticket from support but nobody is responding to me. This account should've been closed already yet my account is being deducted. This is extremely bad service. Paying for something I really don't want
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Gideon D's updateReviewer Update
16 Mar 2022, 20:59Thank you for responding, on signing up I was told that I get billed in advance but be that as it may, I put my other service provider on hold because my service was still active with you. So please go ahead and cancel my sim on the 22nd of March.
GD
Gideon D's update16 Mar 2022, 20:59
Reviewer Update
Thank you for responding, on signing up I was told that I get billed in advance but be that as it may, I put my other service provider on hold because my service was still active with you. So please go ahead and cancel my sim on the 22nd of March.