Cancellation of product

I don't know why I should wait for 2 days to get their service canceled.. network is too slow doesn't connect it runs so slow so when you ask to terminate the services they also slow can't get hold of any consultant when you call the number I've been trying countless times to cancel the services I even told them that I'm going to write a hello peter complaint if they don't get back to me on time because this is urgent I'm not getting the best service out of their product