PB
Petra B
1 reviews | Active since Sept 2011
05 Jan 2023, 10:08
CANCELLATION NOT FINALIZED YET
I logged my cancellation on 29.11.22 and again 01.12.22 and 03.12.22 and till today nobody has called to collect their modem and confirm that I will no longer be debited.
How long can it take to finalise the cancellation and all you get is e-mails saying they will contact you BUT THEY DON'T
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Replies (2)0
Replies (2)
Rain's replyOfficial
05 Jan 2023, 10:12Hi Petra
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply05 Jan 2023, 10:12
Official
Hi Petra
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
PB
Petra B's updateReviewer Update
05 Jan 2023, 13:53Thank you for your assistance today. Courier did confirm collection. Please just communicate with your clients a bid faster. Sorted for now.
PB
Petra B's update05 Jan 2023, 13:53
Reviewer Update
Thank you for your assistance today. Courier did confirm collection. Please just communicate with your clients a bid faster. Sorted for now.