Cancellation is a PROBLEM

The actual data works reasonably well. However the service of the agents is an issue. Cancellation is such a difficult thing to process. Both the app and the website crashed on application for Cancellation. The centre said you needed to wait till the month payment went off at the end of March to be able to process cancellation... Eventually you get confirmation telephonically and via email showing cancellation as processed with ref numbers. Checking on the 2nd April 2024 to make sure it has been done. The account is still showing acrive and a new invoice issued to be paid. Stay away save your self hassles there are better ISP to use that dont give this much of an issue to just cancel a month to month service.