KM
Kondi M

1 reviews | Active since Jun 2020

18 Jun 2020, 18:10

Cancellation and billing issues

frustrated with rain service, i have Rain 5G and 4G subscription and ive requested cancellation for 5G 3months ago, they havent responded and they keep on billing me for both 5G and 4G.now i stopped paying, which leave me with no internet or pay for both to get internet.

0
Replies (1)
Rain
Rain's reply19 Jun 2020, 15:29
Official
Hi Kondi 

Trust you are well and keeping warm.

Please accept my  humble apologies for the service that you have received thus far.

Please may I have your email address that you used when you created your rain profile so that I may assist you.

Regards
Fattima