ZS
Zanele S

1 reviews | Active since Sept 2020

12 Jul 2022, 11:08

Cancellation

I need my money back please. You cannot debit into my account while I requested to cancel my router 3 months back and you still deduct from my account!

0
Replies (4)
Rain
Rain's reply12 Jul 2022, 11:12
Official
Hi Zanele 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
ZS
Zanele S's update12 Jul 2022, 11:21
Reviewer Update
Since last month you’ve been saying the very same thing,
ZS
Zanele S's update12 Jul 2022, 11:29
Reviewer Update
That is impossible if you can check on May I requested to cancel my router but you couldn’t cancel it, June you debit again from my account then July again you went into my account and debit into my account. So how possible you telling me that that there’s no refund while I cancel it on May ? Then on July is when I get a notification from you guys for cancellation, how possible while I requested on May?
ZS
Zanele S's update12 Jul 2022, 11:30
Reviewer Update
Please I need my money back