MM
Mkho M
1 reviews | Active since Sept 2023
28 Jul 2025, 12:48
Cancellation
I upgraded to the loop jus recently, but i can't cancel my 101 that i had, it keeps giving an error logged a query on the WhatsApp number and no one called. I then called but got put on hold by an agent for 5mins without assistance till i ran out of airtime
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
28 Jul 2025, 12:55Hi Mkho
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply28 Jul 2025, 12:55
Official
Hi Mkho
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's replyOfficial
28 Jul 2025, 13:07Hi Mkho
We’re happy to confirm that your cancellation issue has been successfully resolved. Thank you for your patience, and we're glad we could assist you. If you need any further help, feel free to reach out — we're here to support you.
Regards,
Rain
We’re happy to confirm that your cancellation issue has been successfully resolved. Thank you for your patience, and we're glad we could assist you. If you need any further help, feel free to reach out — we're here to support you.
Regards,
Rain
Rain's reply28 Jul 2025, 13:07
Official
Hi Mkho
We’re happy to confirm that your cancellation issue has been successfully resolved. Thank you for your patience, and we're glad we could assist you. If you need any further help, feel free to reach out — we're here to support you.
Regards,
Rain
We’re happy to confirm that your cancellation issue has been successfully resolved. Thank you for your patience, and we're glad we could assist you. If you need any further help, feel free to reach out — we're here to support you.
Regards,
Rain