NM
N M
1 reviews | Active since Jun 2025
10 Jun 2025, 09:33
Cancellation
I have been trying to cancel my subscription for 3 months now… Every time I log onto the website, because they tried debiting my account, I am told there is no record of me requesting a cancellation. I’ve tried everything, I even called the call centre, WhatsApp chat, website, but nothing seems to work.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
10 Jun 2025, 10:11Hi N M,
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply10 Jun 2025, 10:11
Official
Hi N M,
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention.
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
NM
N M's updateReviewer Update
10 Jun 2025, 10:55I just got a call from one of the agents, telling me that they are unable to cancel my account due to outstanding balance when I haven’t been using the services.
How absurd?!
I mean why would I use the SIM card when I had already requested a cancellation?!
How absurd?!
I mean why would I use the SIM card when I had already requested a cancellation?!
NM
N M's update10 Jun 2025, 10:55
Reviewer Update
I just got a call from one of the agents, telling me that they are unable to cancel my account due to outstanding balance when I haven’t been using the services.
How absurd?!
I mean why would I use the SIM card when I had already requested a cancellation?!
How absurd?!
I mean why would I use the SIM card when I had already requested a cancellation?!
NM
N M's updateReviewer Update
07 Jul 2025, 06:13Why are you still trying to debit money from my account after I paid that one month’s premium??????????????????!!!!!!
NM
N M's update07 Jul 2025, 06:13
Reviewer Update
Why are you still trying to debit money from my account after I paid that one month’s premium??????????????????!!!!!!