BK
Buhle K

1 reviews | Active since Feb 2024

02 Dec 2024, 11:59

Cancell culture for RAIN!

Rain we cant be complaining about the same thing every month. Poor customer service to paying clients, a noisy call Centre with no telephone etiquette. The worst is that they dont honor their commitments to clients...

0
Replies (2)
Rain
Rain's reply02 Dec 2024, 14:34
Official
Hi Buhle,

Thank you for bringing customer service to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
BK
Buhle K's update02 Dec 2024, 14:57
Reviewer Update
Yes there is, i want to terminate the subscription, because they keep debiting the full amount, whereas i have a 40% discount. every month is the same issue, they claim to escalate the matter, but it never gets resolved. Im tired i want out.