KV
Kevin V

1 reviews | Active since Feb 2023

01 Mar 2023, 01:45

Canceling should be just as easy as joining

Rain South Africa is ******. They debiting clients after cancellation and then their first excuse is post paid account and when you prove you were not using their sim then they turn around and talk about subscriptions. Fact of the matter is this is theft under false pretence and because it's a big company well they get away with it. Imagine 100 000 people wrongfully billed and ****** from their money for a product which was canceled months ago. Everything at that company is set up to con you and I've been waiting for the accounts department to call since Saturday. Canceled December but still billed until February. Your company will not be sustainable on such ***ardly tactics robbing from the masses.

0
Replies (3)
Rain
Rain's reply01 Mar 2023, 08:54
Official

Hi Kevin 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
KV
Kevin V's update01 Mar 2023, 15:32
Reviewer Update
This is my second review
***
KV
Kevin V's update01 Mar 2023, 15:34
Reviewer Update
First you will say its post paid then you will say it's usage then you will say the card is active but when this sim is inserted into a device it's shows its deactivated and that was confirmed on the 04/01/2023. So how is it possible that I used data on a inactive sim