IC
Ine C

1 reviews | Active since Apr 2022

02 May 2022, 07:36

Canceling Rain absolute nightmaer!!!!!!

I have been canceling this rain for 3 months now. It is a month to month contract. They are still billing me each month. I have canceled on their app and when I submit it says: "You have already logged a ticket today." Please help and refund me.

0
Replies (5)
Rain
Rain's reply02 May 2022, 08:20
Official
Hi Ine 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, rain.
IC
Ine C's update02 May 2022, 13:41
Reviewer Update
Thank you
IC
Ine C's update09 May 2022, 08:55
Reviewer Update
Hi when will they come to collect?
IC
Ine C's update20 May 2022, 10:56
Reviewer Update
Hi they collected the router last week. When will I be refunded? And is my profile canceled now? I don't want to pay again.
IC
Ine C's update26 May 2022, 09:37
Reviewer Update
Hi

I would just like to confirm. That I will get a refund and that you will definitely not deduct my account this month?