RR
Retshetse R
1 reviews | Active since Dec 2020
02 Feb 2026, 11:05
Canceled my contract, but the subscription fee has been deducted again
I canceled my contract mid January and Rain has debited my account for the 3rd time now since beginning of January.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
02 Feb 2026, 12:32Hi Retshetse
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply02 Feb 2026, 12:32
Official
Hi Retshetse
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
RR
Retshetse R's updateReviewer Update
02 Feb 2026, 13:16That's nonsense 😡😡😡, payment was taken on the 23rd of December which was for January, another payment was deducted again on the 13th of January which was after I canceled my contract and another payment was deducted on the 01st of February which is also after I canceled my contract. If you don't refund me the R1 178 deducted after I canceled my contract within the next 24 hours, I am contacting my bank to report these *****ulent transactions, so that they can freeze your account until you refund my money.
You should also collect this stupid and useless router of yours, because this should have been collected by now 😡😡😡!!!
You should also collect this stupid and useless router of yours, because this should have been collected by now 😡😡😡!!!
RR
Retshetse R's update02 Feb 2026, 13:16
Reviewer Update
That's nonsense 😡😡😡, payment was taken on the 23rd of December which was for January, another payment was deducted again on the 13th of January which was after I canceled my contract and another payment was deducted on the 01st of February which is also after I canceled my contract. If you don't refund me the R1 178 deducted after I canceled my contract within the next 24 hours, I am contacting my bank to report these *****ulent transactions, so that they can freeze your account until you refund my money.
You should also collect this stupid and useless router of yours, because this should have been collected by now 😡😡😡!!!
You should also collect this stupid and useless router of yours, because this should have been collected by now 😡😡😡!!!
RR
Retshetse R's updateReviewer Update
02 Feb 2026, 13:221. You should also stop lying about checking my account, how did you check my account when you didn't even request my account details.
2. Multiple customers are complaining about you ****ming them by deducting subscription fees after months after they have canceled their contracts. So, don't try that nonsense with me 😡😡😡. You are an ********* organization and you **** customers by multiple debit orders and not collecting these useless routers.
2. Multiple customers are complaining about you ****ming them by deducting subscription fees after months after they have canceled their contracts. So, don't try that nonsense with me 😡😡😡. You are an ********* organization and you **** customers by multiple debit orders and not collecting these useless routers.
RR
Retshetse R's update02 Feb 2026, 13:22
Reviewer Update
1. You should also stop lying about checking my account, how did you check my account when you didn't even request my account details.
2. Multiple customers are complaining about you ****ming them by deducting subscription fees after months after they have canceled their contracts. So, don't try that nonsense with me 😡😡😡. You are an ********* organization and you **** customers by multiple debit orders and not collecting these useless routers.
2. Multiple customers are complaining about you ****ming them by deducting subscription fees after months after they have canceled their contracts. So, don't try that nonsense with me 😡😡😡. You are an ********* organization and you **** customers by multiple debit orders and not collecting these useless routers.