AM
Anika M
1 reviews | Active since Jul 2021
29 Jul 2022, 10:57
Canceled 4G only to have 5G connectivity taken as well.
I've been having a 4G sim for my phone (I have a dual sim phone) and 5G for my home. I canceled the 4G because I got a phone with only 1 sim, that means I can only receive calls on this new phone and no longer have a data sim. Rain went and took my 5G home connectivity IMMEDIATELY after I canceled the 4G. I can't use the TV, I can't do work at home, I'm literally internet-less yet you will deduct money from me on the first. I don't know if you're being spiteful or trying to make me regret canceling the 4G but overall I regret choosing this service provider who does not even pick up calls. Terrible terrible customer service.
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Replies (1)Rain's replyOfficial
29 Jul 2022, 10:59Hi Anika.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
Rain's reply29 Jul 2022, 10:59
Official
Hi Anika.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain.
