PK
Paula K
1 reviews | Active since Nov 2017
18 Dec 2022, 20:04
Cancelation without consent.
@rainSouthAfrica So I queried why the Internet goes off a hr after loadshedding starts, maybe test it, onlyto have the person MISUNDERSTAND me and Cancel my simcard completely with IMMEDIATEEFFECT. NOW THEY WANT ME TO PAY FOR A NEW SIM AND ACTIVATION FEE! ***!!!!!!!!
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
19 Dec 2022, 08:11Hi Paula .
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
Rain's reply19 Dec 2022, 08:11
Official
Hi Paula .
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain
PK
Paula K's updateReviewer Update
19 Dec 2022, 08:17Ag please its been 5 days.
I am still taking action and as Mentioned already submitted complaints with Consumer Counselors and Legal Action.
I am still taking action and as Mentioned already submitted complaints with Consumer Counselors and Legal Action.
PK
Paula K's update19 Dec 2022, 08:17
Reviewer Update
Ag please its been 5 days.
I am still taking action and as Mentioned already submitted complaints with Consumer Counselors and Legal Action.
I am still taking action and as Mentioned already submitted complaints with Consumer Counselors and Legal Action.
PK
Paula K's updateReviewer Update
19 Dec 2022, 08:19They have said this since the day it went off and like I mentioned it has been 5 days.
I will forward these messages to the relevant parties.
I will forward these messages to the relevant parties.
PK
Paula K's update19 Dec 2022, 08:19
Reviewer Update
They have said this since the day it went off and like I mentioned it has been 5 days.
I will forward these messages to the relevant parties.
I will forward these messages to the relevant parties.
PK
Paula K's updateReviewer Update
19 Dec 2022, 10:28I have submitted my complaint to the ISPA as well today, as this is ridiculous!
If rain can't except their mistakes and not do this to a customer then it would be different, but this is totally unacceptable. I lost out on work, income and received warnings thanks to RAIN'S STAFF INCOMPETENCE!!!! And it still carries on!
If rain can't except their mistakes and not do this to a customer then it would be different, but this is totally unacceptable. I lost out on work, income and received warnings thanks to RAIN'S STAFF INCOMPETENCE!!!! And it still carries on!
PK
Paula K's update19 Dec 2022, 10:28
Reviewer Update
I have submitted my complaint to the ISPA as well today, as this is ridiculous!
If rain can't except their mistakes and not do this to a customer then it would be different, but this is totally unacceptable. I lost out on work, income and received warnings thanks to RAIN'S STAFF INCOMPETENCE!!!! And it still carries on!
If rain can't except their mistakes and not do this to a customer then it would be different, but this is totally unacceptable. I lost out on work, income and received warnings thanks to RAIN'S STAFF INCOMPETENCE!!!! And it still carries on!
Rain's replyOfficial
19 Dec 2022, 15:23Please note that the sim card is active
Rain's reply19 Dec 2022, 15:23
Official
Please note that the sim card is active