AS
Amy S
1 reviews | Active since Dec 2014
04 Mar 2021, 17:44
cancelation policy problem!!!
I cancelled my services early last month and understand that I need to give a month's notice. On Monday 1 March suddenly I have no internet access and all devices connected to the router shows no internet connection. Their payment for March went through and no I have no internet!!! Surely if I give a month's notice I should still have internet for that month that I am paying for.
Do not use their services!
Helpful (0)
Replies (1)0
Replies (1)
Rain's replyOfficial
05 Mar 2021, 07:14Good morning Amy.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards
Mosa
Rain's reply05 Mar 2021, 07:14
Official
Good morning Amy.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
I see that you do not have an open ticket linked to this email address you provided in the review, please visit our website under the support tab and open a ticket so that we can assist you
Stay safe.
Regards
Mosa