Cancelation doesnt exist

Item: Rain
Rating: 1
Author: Ross M

I have sent numerous cancellation requests and instead of communicating with me, I just keep having your company try and debit my account. Please terminate this contract and come collect your device.

Helpful (0)

Replies (4)

Rain's replyOfficial

18 Feb 2025, 09:34

Hi Ross,

Thank you for bringing your cancelation query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Best regards,

Rain's reply18 Feb 2025, 09:34

Official

Hi Ross,

Thank you for bringing your cancelation query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.

Best regards,

Rain's replyOfficial

18 Feb 2025, 09:38

Hi Ross,

We have escalated for immediate cancelation of your services, and we will provide you with feedback as soon as the request has been actioned.

Regards,
rain.

Best regards,

Rain's reply18 Feb 2025, 09:38

Official

Hi Ross,

We have escalated for immediate cancelation of your services, and we will provide you with feedback as soon as the request has been actioned.

Regards,
rain.

Best regards,

Rain's replyOfficial

18 Feb 2025, 11:20

Hi Ross,

Kindly note that your services are canceled and your account is on a zero balance.

Regards,
rain.

Best regards,

Rain's reply18 Feb 2025, 11:20

Official

Hi Ross,

Kindly note that your services are canceled and your account is on a zero balance.

Regards,
rain.

Best regards,

Rain's replyOfficial

18 Mar 2025, 08:07

Hi Ross,

Please note that the courier will be in touch to collect, the router once the router is collected we will process the refund.

Please let us know when the router has been collected.

Regards,
rain.

Best regards,

Rain's reply18 Mar 2025, 08:07

Official

Best regards,