LM
Letlhogonolo M

1 reviews | Active since Feb 2020

01 May 2024, 17:15

Cancelation

The service and cancelation process is a nightmare, being pit on hold or not taking my call at all. Shame on this company. All they do is keep sending emails with reference number but never follow up at all. Don't sign up by all means because it's great in the beginning and horrible to cancel.

0
Replies (3)
Rain
Rain's reply01 May 2024, 17:42
Official
Hi Letlhogonolo Monareng, Thank you for bringing your complaint to our attention, We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist. Regards,
 rain.
LM
Letlhogonolo M's update01 May 2024, 20:19
Reviewer Update
That's politically correct and all but I need the matter addressed not just a comment to keep me quiet.
LM
Letlhogonolo M's update05 May 2024, 08:43
Reviewer Update
The payment has been made and still no cancelation on this account has been able to be done. I've been promised numerous call backs and no one has ever called and canceled this