Cancelation and Refund

Item: Rain
Rating: 1
Author: aveer J

After repeatedly trying to make contact with Rain they collected my 5G modem upon cancelation of the service I have still not received my refund or any correspondence even after emailing through my request for my refund. they cannot debit an account for a service not used and take their time to refund customers money. this is ridiculous it has been over a week

Helpful (0)

Replies (2)

Rain's replyOfficial

21 Feb 2023, 08:27

Hi Aveer.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

Rain's reply21 Feb 2023, 08:27

Official

Hi Aveer.

We're really sorry your rain experience hasn't been as good as you expected.

We're going to get on this asap.

Thank you.

rain.

aveer J's updateReviewer Update

21 Feb 2023, 11:41

Thank you rain for the swift response to both my cancelation and refund, The refund has been received and appreciate the swift response to my complaints.
thank you very much.

aveer J's update21 Feb 2023, 11:41

Reviewer Update

Thank you rain for the swift response to both my cancelation and refund, The refund has been received and appreciate the swift response to my complaints.
thank you very much.