Cancelation and money still deducted

If there was a "no star" option available, that would've been my rating!!

I have been dealing with limited internet connection since I subscribed to Rain on an unlimited 4G subscription. I have had literrally no internet for the months of Nov 2020, Dec 2020 and Jan 2021. This has been very frustrating as I have been working from home due to the Covid19 pandemic.

I've tried everything to get a better connection, including moving my router around in the house and trying to connect outside. Only to find another "NO INTERNET ACCESS" message on my wifi connection. This is just not working. Gosh, I didn't even cancel my subscription using Rain data.... :/

Even after deactivating/canceling my month-to-month subscription, Rain debited my account with R479 for the month of February 2021. So now I'm paying for another month with no internet. Not cool Rain.

I definitely DO NOT RECOMMEND Rain.