Cancel Rain now!!

I'm fed up with the service we're getting from our call center agents. It's clear that there's a lack of ownership and follow-through on complaints, which is seriously undermining the company's reputation. I'm in Potchefstroom, and the torrential rain has made it a nightmare, but that's not the only thing that's got me frustrated; trying to get help from the call center has been a major challenge. I've been attempting to contact them via phone, but it's like they're not even picking up. And to make matters worse, their WhatsApp support seems to be down too. The automated AI response system is completely useless, only spewing out generic advice to reset the router, which is already not working. It's infuriating, especially since I'm working from home and can't even get the support I need. To add insult to injury, I've been trying to cancel my service, but my communications are being ignored. At this point, I've lost all faith in the company and have decided to cut ties and stop paying altogether.