JJ
JUICE J

1 reviews | Active since Jul 2011

10 Jan 2024, 09:29

CANCEL MY SERVICES, COLLECT YOUR ROUTER TODAY. BAD SERVICE. POOR CONNECTIVITY

Poor service. Poor connectivity. Poor customer service. COME AND COLLECT YOUR ROUTER TODAY, CANCEL MY SUBSCRIPTION,

0
Replies (7)
Rain
Rain's reply10 Jan 2024, 09:36
Official
Hi, 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this ASAP. 

Thank you, 
rain. 
JJ
JUICE J's update10 Jan 2024, 09:40
Reviewer Update
Get someone to come and collect this thing asap. Don't come here and pretend to care.
JJ
JUICE J's update10 Jan 2024, 12:59
Reviewer Update
Hi, cancel this thing and collect your router, I will disconnect it later when I get home and put it nicely in the box and wrap it. Disconnect and discontinue all the services right away.
JJ
JUICE J's update12 Jan 2024, 08:25
Reviewer Update
I canceled, you may come to collect this thing.
JJ
JUICE J's update12 Jan 2024, 08:56
Reviewer Update
Hi, please collect this thing immediately, Do not tell me stories. I don't want anything that has to do with Rain and its staff. Alternatively, you can give me the address, I will courier it.
JJ
JUICE J's update12 Feb 2024, 07:27
Reviewer Update
This was the worst weekend. We did not have internet access at all. The lights on the router kept on turning Red (9 hours), Orange (12 hours) and only two bright light for the remaining time. This is absolutely unfortunate and really annoying. I have been complaining about this for almost 2 years now, with no solution. Everytime I try to cancel, its only then when you call me to try give me a stupid solution. Fix this thing today or collect it for good. I am fed up with this nonsense ****. I pay too much money for this kind of ***. There are a lot of competitors nowadays with cheap fibre of R299,00, but i still choose this **** of service. FIX THIS OR COLLECT IT TODAY!!!!!!!!!!!!!!!!!!!!!!
JJ
JUICE J's update12 Feb 2024, 10:22
Reviewer Update
Hi, if you don't resolve this today, you must collect this thing, this time for real. You always say I am connected, but right now, it shows red light, it's not connecting. Either you come and change this router, or you send someone to come and test it in front of me. It is not working, my address is 2126 Tibouchina Str, Ebony. It is has not been working all weekend and last week, what has changed now? I was told to reboot it on Saturday, still didnt work. High speed my foot.