KD
Khulekani D
1 reviews | Active since Jan 2015
08 May 2025, 10:56
Cancel Contract
Hi,
I had a month-to-month broadband line with Rain, the network was so terrible to the point where at the end of February, I decided to move to MTN. They blocked the router at the end of February, and I thought that was the end, as I had not made the payment, and I never used their line. Now they are demanding a 2-month payment for a service that was never supp****. I did not sign a contract with them, I was on a month-to-month pay-as-you-use line. I need them to cancel this line with immediate effect and credit the charges billed for non-usage. They can come and collect the router it is lying dormant and unused.
Regards Khule Shongwe: ID ***. ***
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Replies (1)0
Replies (1)Rain's replyOfficial
08 May 2025, 11:01Hey Khulekani,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply08 May 2025, 11:01
Official
Hey Khulekani,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
