BV
Bee V

1 reviews | Active since Jun 2023

04 Mar 2025, 14:41

Cancel

My experience with Rain has been a nightmare. I was using Rain, making payments myself, as it is a pay as you go facility and not contract. Rain for some reason managed to get my banking info and effected payments from their side. I'm now having challenges with cancellation. I have cancelled on the app on the 27th December, damaged and discarded the sim card, as it was of no use for me. However, I am still billed and transactions effected. I have sent may emails, called many times. I would not recommend rain to anyone. U will not reach them by phone, they would not call you back or mail to resolve the matter. The worst ever service provider.

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Replies (1)
Rain
Rain's reply04 Mar 2025, 16:07
Official
Hi Bee,

Thank you for bringing your billing query to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.