Can you give NO stars?

Rain WHAT Rain. I have singing their praises for months and now have egg on my face. During a time where everyone is reliant on connectivity to live and the lucky ones to work, Rain is NOWHERE in their support or customer service. You can't find ANY why to contact them. Looks like and ostrich moment. They had a "upgrade" and since then I do not have WIFI. Lan works, bit it is inconvenient as per their own suggestion, mount your router outside. How can the fix the problem if we can't get hold of them to alert them to the issues...Ostrich. I all the HP responses they are very apologetic about the inconvenience but no contact details anywhere to be found! Super dissapointed