1 reviews | Active since Apr 2024
Can Rain quickly restore my Network connectivity they decided to cut after lying to me?
I am writing to formally lodge a complaint regarding the persistent network connectivity issues I experienced during the month of April. Despite paying the full subscription fee for your services, the network was consistently unavailable, forcing me to spend a significant amount of money on personal mobile data to stay connected.
Your team advised me not to pay for the month of April due to these disruptions, yet I had already paid the full amount without receiving the service I was entitled to. This situation has caused both financial strain and inconvenience. Could you kindly restore the network connectivity and stop telling me that my two sim are out of data? How is the uncapped network device rely on the 2GB sim for connectivity. I kindly request that you address this matter by providing appropriate compensation or credit for the month of April, as well as ensuring that such disruptions do not continue in the future.
This is my 4th complaint on this platform with getting satisfactory and much needed help
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
